Kimberly Ann Studio

A salon refund policy can ensure transparency and maintain good customer relations. Here's a sample refund policy for a salon: --- **Salon Refund Policy** At [Salon Name], we strive to provide the highest level of service to all our clients. However, we understand that sometimes things don't go as expected. Our refund policy is designed to address any concerns you may have. 1. **Service Satisfaction Guarantee** - If you are not satisfied with your service, please notify us within 7 days of your appointment. - We will offer a complimentary adjustment to resolve the issue. Refunds are not available for services once they have been performed. 2. **Product Refunds** - Unopened and unused products may be returned for a full refund within 14 days of purchase with the original receipt. - Opened or used products may be exchanged for another product or store credit within 7 days of purchase, provided that the product is still in a saleable condition. 3. **Late Arrivals and Cancellations** - We ask that clients give at least 24 hours’ notice for cancellations or rescheduling. Failure to provide notice may result in a charge of up to 50% of the service cost. - For clients who are more than 15 minutes late, we may need to reschedule your appointment. 4. **No-Shows** - No-shows may result in a full charge for the missed appointment. 5. **Gift Cards** - Gift cards are non-refundable and cannot be exchanged for cash. --- Would you like to customize this policy for your salon, or include any additional points?